We Are Here To Help

Contact Us & Customer Support

Direct Assistance for Software Orders, License Key Activation, and Edition Inquiries

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Direct Hotline

Speak directly with a tax software licensing specialist.

(760) 672-7413

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Email Support

Send us your question or order number for rapid reply.

support@turbotaxmall.com

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Business Office

TurboTax Mall LLC

17404 Hawthorne Blvd, Suite 210
Torrance, CA 90504, United States

⏰ Hours of Operation & Response Time

Monday – Friday: 8:00 AM – 8:00 PM EST (5:00 AM – 5:00 PM PST)

Saturday – Sunday: 9:00 AM – 5:00 PM EST (6:00 AM – 2:00 PM PST)

⚡ Extended 7-day emergency support during peak tax season (January 15 – April 15). Email tickets are answered within 1–2 hours during business hours.

Send Us a Message

Select a topic…
Help with Activation / Key Redemption
Resend My License Key / Missing Email
Choosing the Right Edition
Return & Refund Request (30-Day Guarantee)
Billing & Payment Questions
General Inquiries