Privacy Policy

1. Introduction

TurboTax Mall LLC (“TurboTax Mall”, “we”, “our”, or “us”) respects your personal privacy. This Privacy Policy describes how we collect, protect, utilize, and disclose personal data when you visit https://turbotaxmall.com and purchase our digital software products.

2. Information We Collect

We collect only the minimum necessary information to fulfill your orders and provide technical support:

• Order & Contact Information: Name, billing address, email address, phone number when completing a purchase.
• Transaction Information: Order ID, purchased software title, purchase amount, payment status, and generated retail license key.
• Technical & Usage Information: IP address, browser type, operating system version, and session logs collected to detect and prevent fraudulent transactions.
• Customer Inquiries: Communications sent to our support desk regarding installation, activation, or refunds.

3. Payment Information Security (PCI-DSS)

All financial payments are handled through PCI-DSS Level 1 certified payment processing partners. TurboTax Mall never stores, records, or accesses full credit/debit card numbers or security CVV codes. All transmission is encrypted using 256-bit Secure Sockets Layer (SSL) protocols.

4. How We Use Your Information

Your information is used strictly for legitimate business purposes:

• Delivering your 16-character software product license key and download link via on-screen display and email.
• Providing customer service and software activation assistance.
• Preventing fraudulent orders and securing online transactions.
• Fulfilling legal and accounting compliance requirements.

5. Non-Disclosure & Third-Party Sharing

We do NOT sell, rent, lease, or monetize your personal information to third parties or marketing brokers. We share data only with trusted service providers necessary for operating our website (payment gateways, transactional email dispatchers, and anti-fraud filters) who are strictly bound by confidentiality obligations.

6. Your Privacy Rights (CCPA / CalOPPA / GDPR)

Under California consumer privacy regulations (CCPA) and international standards, you hold specific rights:

• Right to Know: You may request disclosure of the specific personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal contact records (subject to regulatory accounting retention requirements).
• Right to Non-Discrimination: We will never discriminate against you in pricing or quality of service for exercising your privacy rights.

To exercise any privacy rights, contact us at privacy@turbotaxmall.com.

7. Contact Information